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Terms Of Use

Payment Policy

Accepted Methods of Payment
  • Credit Card (Visa, Master Card, American Express, Discover)
  • Check/Money Order
Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address For Check/Money Order:

Accel Thermal
1370 Titan Way
Brea, CA, 92821 US

Shipping Policy

Turnaround

Sample orders placed online and received before noon PST are shipped the same day they are received. All other orders are shipped within 24 hours Monday–Friday, 8am–5pm PST.

Carriers

We use the following carriers to deliver our orders:

  • USPS
  • UPS
  • FedEx
  • DHL
Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown shipping charges, and you will have a chance to approve and place your order.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.